While ending 2020 felt like a feat in its own right, 2021 was supposed to be a year of optimism—transitioning out of the pandemic and into a “new normal” lifestyle with the distribution of the COVID-19 vaccine, borders reopening, and once again being able to hug your loved ones.

Right person, right message, right time. 

This formula is the backbone of all marketing, right? If I can reach the people most likely to buy my product, with a message that moves them out of need or emotion, at the moment when they are most receptive to that message, I’ve got myself some paying customers. 

Even though last year was challenging on many levels, we here at Kreber have been asking ourselves (and our clients) to pause and reflect on what we learned last year, and to focus on what worked well. What we’ve seen across the board, no matter the industry or sales category we’ve worked with? Being the best at the basics is a good place to return your focus when external events are, shall we say, uncertain.