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In Focus

How Brands Can Win Last-Minute Christmas Shoppers

By Rob Mixer on Dec 19, 2019 2:05:02 PM

“Did you finish your shopping?”

This time of year, that phrase is not quite so much small talk as it is panic inducing. 

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How the Latest Flooring Trends Impact Your Customers’ Journeys

By Rob Mixer on Oct 14, 2019 4:53:00 PM

 

Now that we’re entering the prime time of “flooring shopping season,” it’s important to revisit a few key things we learned in Part 1 of this series.

Unlike appliance shoppers and holiday shoppers—who are definitively high-intent shoppers—we have to approach flooring shoppers a bit differently. Whereas other shoppers might make a purchase within a day or a week of initiating the process, customers in the market for new flooring take a deliberate, methodical, almost dizzying path to purchase.

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How to Attract Flooring Shoppers During Their Long Customer Journey

By Rob Mixer on Oct 4, 2019 1:39:32 PM

Let’s talk about flooring.

Normally, that topic alone may not spark a ton of excitement, but trust us—we’re pretty fired up about it. Not only the concept of flooring, but how brands and retailers present product to consumers, who have quite an interesting journey on the path to purchase.

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