Even though last year was challenging on many levels, we here at Kreber have been asking ourselves (and our clients) to pause and reflect on what we learned last year, and to focus on what worked well. What we’ve seen across the board, no matter the industry or sales category we’ve worked with? Being the best at the basics is a good place to return your focus when external events are, shall we say, uncertain.

Leave it to the pandemic to alter yet another thing during this crazy year. If you’re waiting for Black Friday sales to start the day after Thanksgiving as the retail gods intended, you’ve already missed out on a lot! Stores have Black Friday deals up and running now—and some have had them going since before Halloween.

Let me remind you that Black Friday is meant to be a literal day. A long day (with sales starting as early as 5 a.m.) but still…a day. Then it crept into Thanksgiving afternoon and spilled over into the entire following weekend. It’s so big, it supports two additional retail events that could be legit all on their own: Small Business Saturday and Cyber Monday.

Let’s face it: online shopping isn’t always easy for every category of products out there. The higher the price and the more complex the product is, the more customers may want to make that purchase in-person, where they can look, touch, test, and ask questions to a knowledgeable associate. The way to bridge this gap on an ecommerce platform is with Enhanced Brand Content. It’s what showcases the product and helps alleviate the uncertainty online shopping brings.